Refund policy

At Creative Hands By TEVTA, customer satisfaction is our top priority. We’ve designed a hassle-free Exchange & Return Policy to ensure a seamless shopping experience.

ELIGIBILITY

• Articles purchased online or in-store are eligible for exchange or return within 30 days of delivery or purchase.
• Items must be unused, unaltered and unwashed with all tags intact.
• Items must be present in their original packaging.
• A valid proof of purchase—either the original receipt or order confirmation email is required to process exchanges and returns.
• Sale or discounted items are not eligible for exchange or return.
• Fragrances are not eligible for exchange or return.
• You will be required to share proof if you have received an article that is defected, in wrong size, or is incorrect.